Any personal information that you provide to us is controlled by Optimum Skills Limited. Optimum Skills is a company registered in England and Wales with company number 08733481. Our registered office is at Unit 23, Parsons Court, Welbury Way, Newton Aycliffe DL5 6ZE. If you have any queries about the information, we hold about you, please contact Sian William who can be contacted at the above address.
COLLECTION OF YOUR PERSONAL INFORMATION
We may collect information about you in a number of ways. For example, when you visit our website, you may be asked to provide information about yourself, we will obtain information from you at the point when you sign up to a course. This may include your name, address, telephone number, national insurance number and information about the course(s) you are taking. You may also provide personal information to us when you contact us via the form on our website, or by email, telephone or letter. When you provide personal information to us or we collect personal information from other sources, we will treat that information in accordance with this Privacy Policy.
SHARING OF YOUR PERSONAL INFORMATION
We may share your personal information with third parties in the following ways:
- We sometimes use agents and service providers to process personal information on our behalf. For example, we may use third parties to send mail and to maintain our IT systems. Where we use agents and service providers to process your personal information, we will ensure that they have adequate security measures in place to safeguard your personal information.
- We will release your personal information when required to do so for legal or regulatory purposes or as part of any legal proceedings.
- If you are a learner, your personal information may be shared with your employer, to enable them to monitor your progress.
- If you are a learner or prospective candidate making an application to study a qualification (or where you are an employer submitting an application on behalf of a prospective learner), we may pass your personal information to the further education providers or support services in support of that qualification. This will enable the organisation(s) to contact you in relation to signing you up to the learning programme.
ACCESS TO YOUR PERSONAL INFORMATION
You have the right to request a copy of the personal information that we hold about you and request amendments or deletion. We will ask for confirmation of identity before we disclose any personal information. Please address requests to the Data Protection Officer, Optimum Skills, Unit 23, Parsons Court, Welbury Way, Newton Aycliffe DL5 6ZE
TELEPHONE CALLS
All calls may be monitored and recorded for training purposes.
UPDATES
We may update this Privacy Policy from time to time. Please ensure that you check the Privacy Policy on our website regularly for updates.