Business Admin Level 3 (LSOS)

Apprenticeship, Business Admin
Hartlepool
Posted 4 weeks ago

Vacancy description

About the company

We are looking for a candidate with the ability to work with clients across various industries from Retail and Cosmetics to Petrochemicals and everything in-between. Experience is not needed however strong communications skills, a good grasp of English and the ability to work towards targets are all a requirement.

The role may also expand to include supporting our UK based software clients as well as assisting our European Support Centre.

Main duties:

  • 1st line support of our SDS authoring software ExESS
  • Telephone, email and remote access support
  • Maintaining client records and call logs in FreshDesk
  • Liaising with the European Support Centre / Technical Support
  • Potentially promoting Lisam’s Lite Software Solutions as well as services

Working week: Monday – Friday, 9am – 5pm

Wage: £12,000 per year

Expected apprenticeship duration: 15 months

Desired Skills

  • Confident on Microsoft Word
  • Good level of English
  • Quick learner
  • Basic knowledge of tech services

Personal Qualities

  • Patient
  • Confident on the phone
  • Willing to learn
  • Must have a valid passport due to travelling

Future full-time employment is likely upon completion of the apprenticeship.

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