Business Admin Level 3 (LSOS)

Apprenticeship, Business Admin
Hartlepool
Posted 3 months ago

Vacancy Description

We are looking for a candidate with the ability to work with clients across various industries from Retail and Cosmetics to Petrochemicals and everything in-between. Strong communications skills, a good grasp of English and the ability to work towards targets are all a requirement.

Job Duties:

  • 1st line support of our SDS authoring software ExESS.
  • Telephone, Email and Remote access support
  • Maintaining client records and call logs in FreshDesk
  • Liaising with the European support Centre/Technical Support
  • Potentially Promoting Software Solutions as well as services.

Desired Skills:

  • Demonstrating strong communication skills (both written and verbal)
  • Adopting a proactive approach to developing skills.
  • Show initiative
  • Manage priorities and their own time
  • Capably problem-solve and make decisions.

Personal Qualities:

  • Equipment handling
  • Customer service skills
  • Research skills
  • Self-motivation.

Future Prospects: Full-time employment is likely once the apprenticeship has been successfully completed.

Salary: £3.90 /hour

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