The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

Training Programme

A Property Maintenance Operative will use their knowledge and understanding of basic carpentry, electrical, plumbing and decorating to; Understand and demonstrate the importance of Health and Safety in the workplace; Comply with organisational safety, policies and procedures; Carry out repairs to the fabric of a building; Understand and maintain plumbing and drainage systems; Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements; Understand and maintain plant, safety systems and equipment; Demonstrate and implement energy, environment and sustainable practices;  Understand and demonstrate the safe use of hand tools, and other tools used in plumbing and carpentry.

Typical Duration

12 Months




1 Day Block Release and Workplace Assessments

Assessment Methods

The end-point assessment will consist of:

  • A knowledge assessment
  • A practical assessment
  • An interview to question the apprentice on skills not covered by the practical assessment

Job Sectors

  • Maintenance Assistant
  • Property Engineer
  • Facilities Assistant
  • Maintenance Engineer
  • Maintenance Manager
  • Maintenance Technician
  • Caretaker Janitor
  • Multi-Skilled Technician
  • Premises Manager