Supporting learners of all ages, and all levels, to develop within a new work role.

Mentoring is – and has been for centuries – the foundation of vocational training and apprenticeships, yet this standard is the first formal recognition of this role.  Nowadays, mentoring takes place in all parts of the Education and Training Sector (ETS) and staff-development contexts. LMs support learners of all ages, and all levels, to develop within a new work role.  These learners may be, for example, apprentices, trainees or new recruits (ranging from young entrants, to new CEOs) in the workplace, or in any vocational learning environment.

LMs will have sector-specific experience and qualifications, as determined by their employer or professional body, which they use to guide and advise those who are less experienced and new to a work role. The LM is therefore a ‘dual professional’ having both up-to-date knowledge and skills in a specialist vocational or subject area, together with the generic skills necessary to support learners (as potentially the first step towards a secondary role as an education and training professional).

LMs therefore support the development of learners’ knowledge, skills and behaviours, throughout their programme, particularly in applying theoretical learning in practical work environments (and usually on a one-to-one, or small group, basis). They give practical, technical and/or pastoral support and guidance.

LMs collaborate closely with colleagues, other ETS professionals, employers and/or human resource colleagues to meet learners’ needs and achieve their potential.

Training Programme

During the apprenticeship, and with support from the employer and training provider, the learner will be required to demonstrate key responsibilities and behaviours which will include:

Effective practice in providing accurate and relevant vocational/pastoral advice and guidance. Work with education providers and workplace colleagues to plan and implement structured and meaningful learning and work experience. Communicate and collaborate effectively and use effective questioning, listening and assertiveness skills. Maintain appropriate records for the learning programme, complying with quality, confidentiality and data protection requirements.

Typical Duration

12 Months




Workplace Assessments

Assessment Methods

The End – Point Assessment will consist of:

  1. Observation followed by questions and answers
  2. Practical discussion informed by the ‘showcase’ of exemplary practice as defined by the standard
  3. Final decision and grade

Job Sectors

  • Tutor / Teacher
  • Teaching Assistant
  • Education and Childcare Roles