Business Support

Optimum Skills Customer Service Apprenticeship

Customer Service Level 2

The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.

Business Admin Apprenticeship

Business Administration Level 3

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.


Property Maintenance Operative Apprenticeship

Property / Maintenance Operative Level 2

The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition.

Joinery Level 2

The occupation involves carrying out skilled work, primarily using timber products, either on a construction site, or in a workshop, creating and installing building components.

Bricklaying Level 2

Bricklaying is a core function within the construction sector, particularly the house building sector. Bricklayers lay bricks, blocks and other types of building components in mortar to construct and repair walls, foundations, partitions, arches and other structures.

Roofing Apprenticeship Optimum Skills

Roofer Level 2

Installing a range of roofing materials and products. This occupation involves installing a range of roofing materials and products, at height. It includes interpreting drawings, measuring and calculating the required amount of materials.

Food / Hospitality

Butchery Level 2

Butchery is a highly skilled profession steeped in tradition, apprentices will display understanding about a range of meat species and the various techniques needed to process and/or produce products.

Baker Level 2

Bakers work in one of the largest, most dynamic and fastest-growing sectors of the food and drink industry. Everyday bakers make and sell millions of loaves of bread and baked goods, such as cakes, pies, pastries and biscuits to customers in the UK and around the world.

Chef Apprenticeship Optimum Skills

Commis Chef Level 2

Preparing food and carrying out basic cooking tasks in every section of a kitchen under the supervision of a senior chef. A commis chef is the most common starting position in many kitchens and in principal the most junior culinary role.


Team Leader / Supervisor Level 3

A team leader / supervisor is a first line management role, with operational / project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.

Operations / Department Manager Level 5

An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner.


Supply Chain Warehouse Operative Level 2

Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation, and cleaning.

Performing Manufacturing Operations Apprenticeship

Lean Manufacturing Operative Level 2

Carrying out manufacturing activities on multiple products with different specifications consecutively. The Manufacturing Industry offers an exciting and varied career both in the UK & abroad providing a broad spectrum of opportunities for people to work in a technically advanced and innovative environment.


Recruitment Apprenticeship

Recruitment Resourcer Level 2

A recruitment resourcer may be employed in any organisation that requires a recruitment function. Their role is to identify, attract and shortlist candidates for the recruitment process to fulfil the requirements of the business brief and provide resourcing support to the recruitment function.