Optimum Skills: Our Team

Extraordinary people work for Optimum Skills, we are proud of our diversity, the breadth of experience, and world class skills which we bring to our work. The rich variety of our backgrounds and perspectives give Optimum Skills the range of expertise required to provide our clients and learners a full service that meet everyone’s needs.

Diane Shakespeare

Managing Director

Steve Kirsopp


Claire Welsh

Head of Stakeholder and Planning

Ann Trenholm

Head of Business Development

Richard Keirl

Head of Special Projects

Louise Robinson

Head of MIS and Compliance

Stephanie Hudson

Head of Quality and Development
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Our Quality Approach

At Optimum Skills, we are passionate about up-skilling people to be work-ready, we take the time to fully understand the training requirements of each organisation, ensuring that our training fully represents your requirements.  We value the crucial role that people play within these vital sectors and therefore make it our mission to release their full potential. Once we have initially discussed with employers exactly what they are looking for in terms of staff training and development, we will create and implement a plan to ensure that learners are given the necessary training to allow them to succeed within their roles and contribute more efficiently in the workplace. We have a planned programme of continuous professional development and all of our staff regularly come together to share good practice and develop as a team.  Our ethos is, that to provide outstanding training, we have to be amazing and inspirational in all that we do.

Core Values

Be accountable and own it

Act with honesty and integrity

Embrace diversity

Provide the highest standards

Innovate through learning

Always demonstrate professionalism

Challenge Constructively

Meet the Team

Have a look at our meet the team playlist on YouTube to find out more about us!


Optimising Potential

Our Mission

To Inspire Learning at Every Level
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