As part of the Optimum Skills monthly Employee Voice meetings, one member from each team is given one of our core values to reflect on how this fits into their job role and our overall culture.
“It means getting everyone in your company to enthusiastically support your efforts. The ultimate goal of any diversity and inclusion initiative is to get to a point where people feel valued because of their uniqueness, which requires teaching people to look for commonalities. Diversity is a big part of my role. When contacting potential learners for qualifications, I am contacting learners from all different backgrounds varying from race, sexuality and religion. I personally wouldn’t let this affect the way I work with anyone. I know from personal experience that people can treat you different. I am married to the same sex and when people find this out they can treat you different but, we are in the 21st century now and I do find that more people are accepting of this. I don’t let it affect the way I work or let anyone bring me down. People make their own life choices and people should respect that. Workforce diversity is the difference that diverse groups bring to the workplace such as gender, nationality, age and race. It requires everyone to see the differences that diverse groups bring to the office. This will mean significantly reducing bias and prejudices against any particular group. One focus should therefore be acceptable of diverse groups of people by addressing different lifestyles, work styles and family needs.” – Sammy-Jo (Recruitment Officer)
Demonstrate Professionalism Always
“Professionalism is an essential aspect of a successful business. It is the perception of an individual and how they express themselves within a working environment, both to colleagues and outsiders. They are many factors that are involved in demonstrating professionalism including reliability, accountability, presentation, behaviour, and attitude. Professionalism is one of the most significant traits in my role, I deal with a wide range of people on a day-to-day basis from colleagues to learners and companies we are working with. I have to demonstrate professionalism throughout maintaining best practice at all times.” – Charley (Recruitment Officer)
“To me, the core value ‘challenge constructively’ means that people within the business are encouraged to be constructive about what is working and what isn’t working. This can be in team meetings, 1-2-1’s, or just general discussions in the workplace. When people are able to discuss and challenge constructively this means that problems can get resolved faster and also things that are going positively can be taken into account too.
This value is important to the business to ensure that everyone feels that they have a voice to be able to discuss their views. When people feel comfortable in their role to bring their ideas forward it makes for a more collaborative work environment. In my role, I can challenge how ideas fit into the brand that’s been established and from this create content that works for the business. I feel confident enough to talk to managers about what isn’t working and discuss ideas on how to make things work better for the business.” – Kayleigh (Digital Marketing Executive)
Innovate Through Learning
“What this means to me is to take the best of what I learn and apply it to all I do. Whether this is from a training activity that I have been involved in, articles I’ve read or even practices I’ve observed. To look at what was good about the ‘event’ and try whenever possible to use similar approaches. Taking the approaches and apply them to a range of different situations if I can. The value statement was: ‘We strive to be creative and forward-thinking through our partnerships with employees, employers and others’. Some examples of my doing this recently include;
Working with an external partner (Prince’s Trust), internal partners (Terri and Alison) to try and find a solution for a learner who was struggling with the course content but also their own mental health and wellbeing. By having the discussions with all those involved we were able to provide a solution that was of value to the individual meaning that they could continue on the course and also had a massive impact upon their individual mental health.
Recent employer engagement with hosting an employer welcome session from staff from Rington’s at Longbenton. Making time in the delivery schedule to enable the visitors to present to the group with some information about the company in the run up to them finishing the course. This enabled the potential employer to meet the candidates and for them to be able to get an idea of the training we deliver and the standard the learners were working to. From that session, all 3 of the candidates went on to success in gaining jobs with Rington’s following successful completion of the course.” – Ethan (Short Course Team Leader)
Act with Honesty and Integrity
“What this means to me is to always act in a way that I believe to be the best way to act. Being honest and sincere with myself and others. Being honest and open shows that you can be relied on, open and truthful. Having character traits and work ethics including sound judgement, dependability and loyalty build on my working relationships. It is being able to stand up for what I believe is right and living by my highest values.
I can ensure I act with honesty and integrity by always showing up on time for work, being honest and taking responsibility for my own actions and being accountable. Keeping my word with work commitments and colleagues.” – Michelle (MIS Administrator)
Achieve the Highest Quality
“What achieving the highest quality means to me – Within my role at Optimum Skills, I know what I would need to achieve the highest standard as does everyone throughout the business. Achieving our highest standard is a big part of Optimum Skills as we need to achieve to the highest to help our learners to achieve their highest standards. I can ensure that I always achieve to the highest quality by always pushing myself to progress further and learn more in order to be better!” – Lauryn (Operations Data and Compliance Officer)
Be Accountable and Own It
“This to me means that if we are tasked with certain jobs you need to take responsibility for the actions or route that is taken. This will then be used to give confidence that owning those actions from beginning to end.” – Dave (Lead Tutor / Construction IQA)